• PREORDER item takes an estimated time of 10-14 working days from the date of order to arrive at our local warehouse. Once we receive the PREORDER item from our manufacturing factory we will ship it out to you as soon as we can. Shipping within West Malaysia will take 1-3 working days and to East Malaysia, 5-7 working days.

• Date of order will be the date when your order is placed.

• All our PREORDER items include an expected delivery date. However in some cases, PREORDER items may not meet the initial estimated delivery date. Should this case arise, we will change the expected delivery date upon receiving notice from the manufacturer. 

• We accept the following payment methods: Stripe (Credit & Debit Cards), Billplz (FPX-Online Banking), Bank Deposit (Instant Transfer only), Apple Pay, GrabPay & GrabPay Later (4x interest free instalment), Atome (3x interest free instalment-Buy Now Pay Later)

• A shipping confirmation email or Whatsapp message will be updated to you when your order is ready to be shipped from our local warehouse. 

• Estimated time of arrival may vary due to international courier service and unexpected conditions. We will advise accordingly should there be any delay in delivery.

• Our team will do our best to ship out your orders on or before the estimated date.

• If your order consists of PREORDER and in stock items, your order will be delivered together in a single parcel based on the estimated time of the PREORDER.  

• You are advised to check on the waiting time before placing a PREORDER with us. Cancellation and refund are strictly not allowed once order has been placed. NO rush order for all PREORDER items.