Frequently Asked Questions
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Pricing
Enjoy a lifetime of 10% discount on your next purchase! Above that, enjoy an additional discount on our special promotion!
Stay tuned to our website or Instagram to find out more.
You may contact us via instagram message, WhatsApp or email us at hello@preciouskids.co as soon as possible.
Our team will be more than happy to assist you.
All prices on our site are in Malaysia Ringgit (MYR) and we accept the following payment methods:
- Stripe (Credit & Debit Cards-Visa, Mastercard & AMEX)
- Billplz (FPX-Online Banking)
- Bank Deposit (Instant Transfer only)
- Apple Pay
- Atome (3x interest-free instalment-Buy Now Pay Later)
- GrabPay & GrabPay Later (4x interest-free instalment)
Kindly contact our team immediately and send us the corrected recipient's address as soon as possible and we will amend it accordingly. However, do note that we will not be liable for any delays caused by an incorrect address being provided.
All our items went through quality checks before we pack and ship it out to you. If your item is the last piece available that does not meet our quality expectations, we will cancel and refund the item even if your order was confirmed. Please be rest assured that you will receive an email notification upon cancellation from us. Customer satisfaction is our utmost priority!
Kindly contact us via instagram message, WhatsApp or email us at hello@preciouskids.co as soon as possible. Our team will provide assistance in resolving your shipment issues the best way we could.
We suggest you to always use an address in which you wish to receive the parcel and have a person ready to receive the parcel.
If your parcel is returned to us due to the absence of recipient during delivery, you will be contacted by our team.
Re-delivery will be at the expense of the customer.